Frequently Asked Questions

A market appraisal is an estate agent’s assessment of what your home should achieve on the open market, and it is free. A formal valuation is carried out by a RICS surveyor for a specific purpose, such as probate, a mortgage or a divorce settlement, and it carries a fee.

It is free and there is no obligation. Whether you are moving in a few weeks or thinking about next year, the advice is the same and it comes without a follow-up campaign.

Yes, every viewing, conducted by a director. Evenings and weekends included, because the buyers who can afford these homes are usually working during the day.

Very. Accepting an offer is the halfway point, not the end, and this is where plenty of sales come unstuck without proper management.

We stay on top of the chain, chase solicitors and lenders, and keep everyone moving towards exchange and completion. If a problem comes up, we’ll flag it early and work to sort it. You’ll have a named contact who keeps you updated throughout, so the process stays under control.

From comparable sales, current buyer demand and the specific characteristics of your home, then a judgement about strategy. The right asking price is the one that brings the right buyers through the door, which is not always the highest number on the page.

An EPC is required before your home can be marketed and lasts ten years. Your solicitor will also need proof of identity, your title deeds or Land Registry details, guarantees and building regulation certificates for any work, and completed property information forms.

Yes. Your home goes on Rightmove, the UK’s largest property portal and where most buyers start their search.

Rightmove gives you the widest reach, but it isn’t the only place we promote your home. We also feature it on our own website and across our social channels, so it reaches as many of the right buyers as possible.

Arrange a viewing, make an offer, have it accepted, instruct a solicitor, arrange your mortgage and survey, wait for searches and enquiries, exchange contracts and then complete. Nothing is legally binding until exchange.

Most purchases take several months from offer to completion, with searches and mortgage approval accounting for much of it. A cash purchase with no chain can be considerably faster.

What is actually listed, since it is often more than the front elevation. Whether past alterations had consent, because unauthorised work becomes your problem. What you will need permission for. And that your surveyor and insurer both have experience of listed property.

On a period or country property, yes. A lender’s valuation is not a survey and is not for your benefit. A Level 3 building survey on an older house routinely finds more than it costs, and it gives you something to negotiate with.

Not necessarily, but it changes how your offer is received. A buyer who is under offer, or with nothing to sell, is in a considerably stronger position, and on a competitive property it often matters more than the figure.